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VIA SMS Group is an alternative financial services provider operating across the Europe and Asia-Pacific. Since the company launch, it has expanded its operations to 8 countries and has grown into a versatile fintech enterprise offering simple and accessible financial solutions under various brand names. Company headquarters are located in Riga, Latvia. More information about the company is available on www.viasmsgroup.com.

We are currently looking for a new colleague to join our friendly team and fill the position of IS USER SUPPORT SPECIALIST (2nd line support) within the IT Department.

What you will do:
  • Consult internal IS users
  • Analyze user requests and problems as well as suggest possible IS improvements to increase transparency
  • Check and try to reproduce bugs registered by 1st line support and internal system users
  • Fixing particular bugs
  • Describe bugs and possible solutions to the development team if the problem is systematic
We expect:
  • Higher/incomplete higher education in IT field
  • General knowledge of relational databases (basic knowledge of SQL) and IS testing
  • Basic understanding of web technologies
  • Strong knowledge of Latvian and/or Russian and English
  • Interest and desire to develop in the IT industry
We offer:
  • Exciting and rewarding daily work in a progressive fintech company
  • Remuneration depending on your professional experience in the range of 1500-2000 EUR before taxes
  • Health insurance after 3 months of work
  • An informal, people-oriented culture
  • Various opportunities to engage in company’s social life
  • Opportunities for personal and professional growth
We are looking forward to receiving your CV with a reference IS User Support Specialist sent us by e-mail at hr@viasmsgroup.com.

Contact person: Anna Lisenko, phone number: +371 66100254


Privacy notice on processing candidates’ personal data

JSC “VIA SMS group” (registration number 40003901472, legal address – 13. janvara street 3, Riga, LV-1050) selects personnel for the needs of VIA SMS group’s companies in Latvia (LLC “VIA SMS”, LLC “Viainvest”, Branch of a foreign merchant “ViaConto Sweden AB Latvijas filiāle”).

VIA SMS group together with other group’s companies are joint controllers of the personal data provided by the candidate.

Personal data is processed for recruitment purposes, i.e. to select suitable applicants, and for legal interests insofar as they are related to recruitment. The legal basis for the processing of personal data is taking steps at the request of the data subject prior to entering into an employment contract (the actual process of personnel selection), as well as the implementation of the company’s legitimate interests.

Additional information on data processing is available here: https://viasmsgroup.com/careers/.

For matters concerning data processing, contact the data protection officer at dpo@viasmsgroup.com.