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VIAINVEST is one of the top European investment platforms offering private investors lucrative investment opportunities into consumer and business loans. Founded in 2016 VIAINVEST has attracted more than 23 thousand investors and financed more than 250 million EUR through the platform. VIAINVEST is a part of fintech frontrunner VIA SMS Group, and company’s office is located in Riga, Latvia. More info: www.viainvest.com

Considering the rapid growth of the business, we are looking for a bright mind to join our team as an INVESTOR ADVISOR.

Your main responsibilities:
  • To maintain high quality investor service by supporting investors through e-mail and other online communication platforms on the daily basis
  • To address issues reported by investors by designing the most effective solution
  • To process incoming and outgoing payments
  • To participate in customer identification process and assist with KYC/AML related processes
  • To collect investor feedback and suggest possible changes regarding customer journey, technical improvements of the platform
What we expect from You:
  • Strong knowledge of English (both in written and verbal communication)
  • University degree or incomplete higher education (preferably in Economics, Finance, Management or related fields)
  • Strategic thinking and positive attitude
  • Experience in customer service will be considered as an advantage
What we offer:
  • Exciting and dynamic daily work in a progressive fintech company
  • Remuneration in the range from 1400 EUR to 1600 EUR gross
  • Informal, people-oriented culture
  • Health insurance after 6 months of work
  • Various opportunities to engage in company’s social life
  • Opportunities for personal and professional growth
We are looking forward to receiving your CV with a reference INVESTOR ADVISOR sent us by e-mail at hr@viainvest.com.

Contact person: Jūlija Šulmane, +371 26322475; +371 66100254